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Return Policy

We do not offer refunds, returns, or exchanges for change of mind or other reasons aside from receiving a damaged item.

Damaged Items:

  • If you receive a damaged item, please contact us at hello@shopjunebox.com, providing details of the product and the damages.
  • Our customer service team will then reach out to you with further instructions on how to proceed.

Claims Period:

  • All claims regarding damaged items must be submitted within the first 3 days of receiving your order.

Return Shipping Costs:

  • Customers are responsible for the cost of return shipping for damaged items.

Non-Refundable Fees:

  • Please note that shipping and handling fees paid on the original purchases are non-refundable.

We understand the importance of customer satisfaction and aim to address any issues promptly and efficiently. If you have any questions or concerns regarding our returns policy, please feel free to contact us.

Thank you for your understanding.